SMS Terms & Conditions
A&E Plastic Surgery
Last Updated: January 2026
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1. SMS Messaging Program Overview
By opting into SMS communications from A&E Plastic Surgery, you agree to receive text messages related to our services, promotions, appointment reminders, post-operative care instructions, and patient support communications.
These messages may include:
Appointment confirmations and reminders
Promotional offers and limited-time discounts
Post-procedure care instructions
Patient follow-up communications
General service announcements
Customer support responses
Participation in our SMS messaging program is voluntary.
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2. Consent to Receive Messages (Opt-In)
By providing your mobile phone number through our website, forms, social media, messaging platforms, or in-person registration, you expressly consent to receive automated and manual SMS messages from A&E Plastic Surgery.
Consent is not a condition of purchase.
You may opt-in by:
Completing website forms
Submitting lead forms via advertising platforms
Sending messages to our official communication channels
Providing consent verbally or in writing during patient intake
Confirming consent through opt-in keywords or checkboxes
Message frequency varies depending on patient interaction, appointment scheduling, and promotional campaigns.
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3. Message Frequency
Message frequency may vary but typically includes:
Appointment reminders
Treatment updates
Promotional campaigns
Follow-up care instructions
You may receive multiple messages per month depending on engagement and service requests.
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4. Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.
A&E Plastic Surgery is not responsible for carrier charges associated with SMS messaging.
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5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will receive a final confirmation message. No additional messages will be sent unless you opt back in.
Alternative opt-out methods:
Contact our office directly
Request removal through our website
Email or call patient support
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6. Help Instructions
For assistance, reply:
HELP
Or contact:
A&E Plastic Surgery
8358 SW 8 Street
Miami, Florida, United States
Phone: 786-254-7100
Website: https://aeplasticsurgerymiami.com/
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7. Supported Carriers
Our SMS messaging program supports major U.S. wireless carriers. However, message delivery is subject to carrier availability and network reliability.
Carriers are not liable for delayed or undelivered messages.
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8. Privacy and Data Use
We respect patient privacy and comply with applicable data protection laws including:
TCPA
CTIA Messaging Guidelines
HIPAA (when applicable to medical information)
California Consumer Privacy Act (CCPA)
California Privacy Rights Act (CPRA)
Information collected may include:
Name
Phone number
Appointment details
Treatment interests
Communication preferences
We do not sell, rent, or share personal data with third parties for marketing purposes without consent.
Patient information may be shared with authorized service providers strictly for operational purposes such as messaging delivery and appointment scheduling.
For more details, please review our Privacy Policy.
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9. California Consumer Privacy Rights
California residents have additional rights under the CCPA and CPRA, including:
Right to request disclosure of collected personal information
Right to request deletion of personal data
Right to correct inaccurate information
Right to limit use of sensitive personal data
Right to opt-out of data sharing
To exercise these rights, contact us at:
[email protected]
or call 786-254-7100
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10. Protection of Minors
Our SMS messaging services are not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors in compliance with the Children’s Online Privacy Protection Act (COPPA).
If we discover information submitted by a minor, we will promptly delete it.
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11. Security and Compliance
We implement reasonable administrative, technical, and physical safeguards to protect personal data transmitted through SMS communications.
However, SMS is not guaranteed to be fully secure, and patients are advised not to share sensitive medical or financial information through text messaging.
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12. Changes to SMS Terms
A&E Plastic Surgery reserves the right to modify these SMS Terms & Conditions at any time.
Updates will be posted on our website and will become effective immediately upon publication.
Continued participation in our messaging program constitutes acceptance of updated terms.
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13. Contact Information
If you have questions regarding these SMS Terms & Conditions, please contact:
A&E Plastic Surgery
8358 SW 8 Street
Miami, Florida
Phone: 786-254-7100
Website: https://aeplasticsurgerymiami.com/